Secure Options with Major Credit or Debit Cards.
Etsy is one of the major platforms in the world and keeps your payment information secure. Etsy shops never receive your credit card information.
All payments are working for foreign currency cards/accounts - your bank will automatically convert all payments in your card currency. Your local bank conversion rates will apply.
Ships in 1-2 days, unless a special note is posted in my Shop for delayed mailing.
All items will be carefully packaged and sent in a custom jewellery box to help protect the item, and for your convenience in gift giving.
PLEASE BE SURE THAT THE SHIPPING INFORMATION IS CORRECT, and up to date. Include the exact address with Street, Drive, etc.
I often have a problem making a shipping label for packages, because the address is not recognized by the Post Office. If your order is returned to me because of an address mistake, I will contact you, and need to charge for shipping a second time, as I will be charged again also.
SHIPPING METHOD & DELIVERY TIME:
After your payment is received, the item will be shipped from Bucharest ROMANIA, EU
You will receive a tracking number to see the progress of your package.
Sales within Romania may take 2 business days to receive.
Sales within EU & European Non-EU may take 4-10 business days to receive.
Sales outside EU & European Non-EU space may take up to 4 weeks to receive, but usually come sooner.
Buyers are responsible for any and all duties and customs charges that may be incurred.
Please view all photos, and read descriptions and shipping details before you make a purchase. If you have any questions please feel free to contact me for more information before you purchase.
It is important to me that you are happy with your purchases. Please let me know if you have a problem with your order.
I will accept refunds within two weeks after your items have been shipped in Romania. International refunds will be handled individually in each case. International orders can take up to 4 weeks for delivery, and no refunds will be given if your order does not arrive within 4 weeks.
THE RETURNED ITEM MUST BE RETURNED IN THE SAME BOX IT CAME IN, AND BE IN THE SAME CONDITION IT WAS WHEN SENT TO YOU IN ORDER TO GET A REFUND.
The buyer is responsible for all shipping charges on sent, and returned items. If an item is lost or damaged, the seller and buyer will have to discuss the issue to come to an agreement.
If your item/items is/are accepted for a refund, a 5.00 EURO /each item Re-stocking/Re-listing Fee, and the Shipping Fee will be subtracted from your refund.
Please be aware that our products are handmade and as a result of this there may be slight variances which add to the beauty of the material and are not considered fault.
Some jewellery may be customized. If you see something you like, but have a special request for color, size, or length, please contact me. If I am able to make it to your request, I will make it and send you a picture in a Convo., so you can see it before it is shipped.
CUSTOM ORDER REQUEST
I accept custom orders. Please contact me for any request.
Here are a few details I will need to make a Custom Order for you;
1. What style, or item would you like? Do you see something in my shop that is similar? This helps me to get an idea of what you are looking for.
2. What colors would you like? Example; bead colors, chain color, etc..
3. What length would you like it?
4. If you are asking for Earrings to match a Necklace in my shop, what beads from the necklace would you like in the Earrings? What length would you like them? Would you like fish hook earrings, post earrings, or French hook earrings?
I am happy to make you something special from your request, and love to get new ideas from my customers.
I appreciate knowing you are happy with your purchase, and like to know you would come back to my shop again. It is my desire that you are pleased with your purchase. I would appreciate you letting me know if there is a problem with what you purchased from me before you would leave any negative review. I will do what ever possible to make your purchase be something you are happy with.
Please contact me if you have any questions about any of my items. I try to describe them as best as possible, and take pictures to help you see the item as well.
Thank you, I hope you browse through my shop, like what you see, and come back again.